Child Welfare Solutions
Pioneering technology that puts children first — at every step of the case.
Advanced Technology Solutions
Child welfare agencies operate in some of the most complex and mission-critical environments in public administration. Their responsibilities extend far beyond record-keeping — they must safeguard the well-being of vulnerable children while coordinating services across courts, community providers, foster families, healthcare organizations, and schools. At the same time, agencies must satisfy rigorous federal and state reporting requirements while managing high caseloads and highly sensitive data.
To address the evolving needs of child welfare agencies, Info-Matrix developed the Automated Child and Youth Services (ACYS) platform — a modular, fully integrated case management system that supports the complete lifecycle of child welfare services. ACYS combines powerful operational tools with modern analytics, mobile capabilities, and deep system integration, enabling agencies to manage complex programs with greater transparency, accuracy, and confidence.
ACYS: The Integrated Child Welfare System
The Automated Child and Youth Services (ACYS) platform is a comprehensive child welfare case management system purpose-built for the operational and reporting demands of modern human services agencies. ACYS supports the complete lifecycle of child welfare services — from the moment a referral is received through investigation, service delivery, foster care management, and case closure.
-
Intake (CWIS Interface)
The entry point for all cases, fully integrated with the Commonwealth's CWIS infrastructure. -
Assessments
A unified environment for safety, risk, and clinical assessments. -
Case Management
The operational core of ACYS, unifying documentation, service planning, and permanency tracking for every active case. -
Foster Care
End-to-end management of out-of-home care, from placement tracking through permanency and adoption.
-
Engagement Module
A structured space for managing court hearings, family meetings, and family funding. -
Fiscal Management
Comprehensive financial management across IV-E, TANF, FFPSA, and other funding streams. -
Vendor & Provider Management
Centralized management of provider relationships.
-
Quality Assurance & Analytics
Data-driven monitoring, CFSR/QSR tracking, and analytic dashboards.
Click on any ACYS feature for more information
Advanced Platform Capabilities
Beyond the core ACYS module suite, we offer a set of add-on features that extend the platform into the field, into provider networks, and into executive decision-making.
Each add-on is fully integrated with ACYS – and can also be integrated with other child welfare case management systems already in place.
Secure self-service access for external providers to submit documentation, update records, and communicate directly with agency staff.
A HIPAA-aligned AI assistant that lets staff ask questions and get instant answers drawn from case records.
A field-ready mobile app for Android and iOS with offline mode and voice-to-text, giving caseworkers real-time case access during home visits.
Native Microsoft Power BI dashboards that give leadership real-time insight into performance across every program area.
Federal compliance built into daily practice, so data accuracy is caught and corrected at the point of entry rather than during reporting cycles.
Click on the Advanced Platform Feature to access the brochure
Our Unique Differentiators
What sets the ACYS platform — and Info-Matrix’s approach to child welfare — apart from other case management solutions on the market:
- Embedded Compliance by Design — AFCARS, FFPSA, and state reporting requirements are integrated directly into workflows — ensuring accuracy at the point of entry rather than post-processing.
- Modular, CCWIS-Aligned Architecture — Flexible deployment allows agencies to implement full or partial functionality while maintaining interoperability with existing systems.
- Unified Operational, Fiscal & Provider Ecosystem — ACYS integrates case management, financial management, and provider oversight into a single platform — eliminating the silos common in legacy systems.
- Analytics-Driven Decision Making — Native integration with Microsoft Power BI provides real-time dashboards for caseloads, performance metrics, and compliance monitoring.
- Field-Ready, User-Centered Design — Mobile tools such as Notes Insight and streamlined workflows reduce administrative burden and support caseworkers in real-world environments.
Why is Info-Matrix the premier Child Welfare Consultant?
Developing and managing child welfare solutions for decades comes with a lot of lessons learned. Info-Matrix has translated those lessons into measurable value for the agencies we serve.
Improved Caseworker Productivity
Streamlined workflows, mobile documentation, and a user-centered design minimize the time spent on administrative tasks — giving caseworkers more time to focus on children and families.
Enhanced Data Quality & Reporting Accuracy
Embedded validation, structured data entry, and compliance monitoring catch issues at the point of practice — strengthening the integrity of every record and every report.
Streamlined Federal & State Reporting
Built-in AFCARS, FFPSA, and OCYF reporting capabilities reduce the burden on data and reporting staff while improving submission confidence and reducing deficiencies.
Comprehensive Fiscal Management
Coordinated management across multiple funding streams — including IV-E, TANF, FFPSA, and performance-based contracts — reduces manual processing and improves accuracy.
Stronger Provider Oversight
Centralized credentialing, contract management, service tracking, and performance monitoring give agencies confidence in the provider networks they rely on.
Deeper Program Insight
Power BI dashboards, QA monitoring tools, and integrated analytics give leadership real-time visibility into what is working and where attention is needed.
Long-Term Adaptability
A modular, CCWIS-aligned architecture is designed to evolve alongside changing policy, technology, and community needs — protecting your investment over time.
Ready to see what the power of information can do for you?
Contact our team today and our professionals will get back to you shortly!
Contact our team today and our professionals will get back to you shortly!