On February 12, 2026, our latest quarterly Tech Nite brought automation to life.
Sunil Thatipaka delivered an engaging session and live demo showcasing a solution that automates the creation of support issues by integrating existing IMC tools with Microsoft Power Automate (Flow). The concept was simple — the impact was powerful.
By configuring email-based triggers, incoming messages automatically initiate structured workflows and generate work items — eliminating manual intake, reducing delays, and standardizing support processes.
Power Automate, Microsoft’s low-code/no-code workflow platform, enables organizations to build “flows” that trigger actions based on events across applications and services. The result? Faster execution, fewer errors, and greater operational efficiency.
Why this matters:
✔ Simple — No coding required; intuitive interface
✔ Exhaustive — Connects across applications and services
✔ Powerful — Handles approvals, conditions, loops, and complex workflows
✔ Scalable — Share and reuse workflows across teams
The live demo clearly illustrated how intelligent automation can transform something as routine as email into a structured, trackable, and scalable process.
Tech Nite continues to be one of our favorite quarterly traditions — a forum for innovation, collaboration, and practical problem-solving. These sessions allow our teams to showcase real-world solutions that drive measurable impact.
Thank you to Sunil for an outstanding presentation and to everyone who joined us.
Stay tuned for future Tech Nites — we encourage you to join us as we continue exploring practical innovations that drive real business impact.